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Shopping | Tracking Your Order

Once we have received your order, you will receive a confirmation email from us. If you do not receive a confirmation email within an hour of placing, please contact our Customer Service team via our customer service form or email customerservice-ie@online.clarins.com

You will then receive another email from us once your order has been dispatched. Within this email will be your UPS tracking reference number to track your order online or via their app. On average, your order should take between 2 to 5 working days to arrive.  

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To contact our customer service representative
please complete our customer service form

or

Alternatively, you may also
email us at customerservice-ie@online.clarins.com